Refund and Return Policy

Please count immediately - all claims must be made within FIVE (5) days of receipt of goods. Shortages must be reported immediately to us, and must be checked by us before the goods are cut.

 

Cutting tickets are not a proof of shortages. It is buyer’s responsibility to test the fabric received before cutting to meet specific requirements and applications. No

allowances, deductions, returns, or claims accepted after FIVE days of receipt of goods.

 

Seller makes no warranty of merchantability or of the fitness of the goods for any specific purpose unless expressly specified.

 

Buyer assumes full responsibility for fabric if subjected to any additional processes.

 

RETURNS:

Returns are available only on full rolls of 30 yards or greater. Returns are available for orders shipped with the wrong fabric, color, or damages goods.

 

Less than 30 yards are considered cut orders and may not be returned or exchanged.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@worldlinen.com.